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AURICA Support
Select a conversation from the inbox.
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Audit Log
History of support actions across the AURICA dashboard.
Bot Inventory
Browse the bot's live Second Life inventory and change its appearance.
Currently Worn
Clothing, body parts and attached objects currently detected on the bot.
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Inventory
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Overview
Current support workload and response metrics.
Open
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Needs Reply
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New Today
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Closed Today
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Avg. First Response
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Auto-close
0 disables auto-close. Tickets close only after a manager has replied and the customer has not written again.
days
Accounts
Create and manage support dashboard accounts.
Create account
Quick Replies
Reusable support responses available to all managers.
Create quick reply
OTP / Local chat codes
Only Blogotex System verification codes are stored.